Here are a few things that differentiate us from our competition:
We are not a big chain! Therefore we believe in quality over quantity. Our goal is to provide great service and deliver a great result. We want you to come back year after year so we work hard to make your experience a good one.
We generally do not prepare your return while you wait. For some people that is not a benefit. Our reason for not doing so is simple. We want to give your return the attention it deserves! It gives us an opportunity to look over your documents, formulate ideas, and ask additional questions that can lead to additional deductions. It also gives a better feel for your return so that we take a long term approach to filing your return.
Timeliness. Because you are trusting us with your documents we will work hard to get you return finalized in a timely fashion. Because there are varying degrees of complexity when dealing with returns as well as questions that may require research on our client’s part, we work diligently to finish your return as promptly as possible.
Competitive pricing! The Rockwood Agency offers base rates that are some of the lowest in the area and lower than the national average. We also offer a discount program for additional savings. In the event that your return is more complex than the norm (multiple businesses, rental properties, additional forms, navigating the affordable care act, complicated situations, etc.) we will be upfront about additional charges that may occur.